Frequently asked questions.


Too busy for delivery, unexpectedly closed, need to 86 a menu item, or need a quick menu update?

No problem, just shoot us a text or give us a call at 828-585-6903, and we will take care of it for you! Youmenu app users can block all deliveries, disable menu items, and add menu items. Please contact dispatch to block items that are options.

Need a full menu update?

Daily, weekly, monthly, or seasonal changes are no problem! Send your menu to KBmenus@gmail.com or upload them via the vendor submission link on the website, and we will update it for you ASAP!

What types of businesses do we deliver?

We only partner with local businesses, so your restaurant will never compete with national brands. We love working with food trucks, start-ups, pop-ups, brick-and-mortar, and any maker that can benefit from delivery.

Food Trucks!

Food trucks are awesome. We will follow you around like a mobile groupie! If your menu or location changes daily, no problem, just let us know where to find you and what you are serving. We will have it ready to go when you open for the day!

Need Assistance? Have Questions?

We are happy to answer any questions you have about working with Kickback! Contact us at 828-585-6903 or at kickbackhky@gmail.com. If you would like to sign up or would like us to contact you for a meeting click here to start the process!